Question 1

How do I get help from TaxWallet?

Accepted Answer

Open the TaxWallet Support chat to search answers or talk with our team about filing, refunds, your account, or getting set up. If you need a person, a specialist will jump in.

Question 2

How do I check my tax refund status?

Accepted Answer

Check your federal refund on the IRS "Where's My Refund?" tool using your SSN, filing status, and exact refund amount. TaxWallet Support can walk you through it.

Question 3

Does TaxWallet support both taxpayers and tax offices?

Accepted Answer

Yes. TaxWallet Mobile helps taxpayers file and track on the go, and TaxWallet Pro gives tax offices e-file, e-signatures, payments, and a CRM in one login.

Question 4

How do I talk to a real person at TaxWallet?

Accepted Answer

Start a chat at support.taxwallet.ai and ask to talk to a specialist. If someone is online they will join; otherwise our assistant helps and we follow up.

Where should we begin?

Welcome back

Welcome to TaxWallet Support

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